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Useful information about Madrid

We have collected some useful information and phone numbers for you whether you are on a vacation in Madrid or are planning to stay longer.

Useful addresses and phone numbers

Emergency numbers
In case of an emergency you can call 112 which is a common phone number for all the rescue services fire, ambulance and police services all over Spain. It's completely free of charge and even works if you don't have a SIM card in your mobile phone. You can also ask for an English speaking operator.
Fire: 112
Police: 112
Ambulance: 112

24 hour pharmacy
Real time updated list of open pharmacies:

Centro Salud
If you are on vacation in Spain remember to bring your European Health Insurance Card (EHIC). you can order it online from NHS Hospital Centro Salud is a hospital with 24 hour attention. If you don't speak Spanish you might want to go with someone who can translate for you.
Adress: Calle de Toledo, 180
Phone: 914 74 56 11
Map: Show in Google Maps

Policia Local
Adress: Calle de la Montera, 16
Phone: 915 23 45 94
Map: Show in Google Maps

Policia Nacional
Policia Local is where you can apply for a NIE-number or a residencia. If you need to report a crime, this can be done in English by calling 902 102 112 between 09 a.m. and 9 p.m. After reporting the crime you need to pay a visit to the Police Station to sign the report.
Adress: Calle de Leganitos, 19
Phone: (+34) 902 102 112
Map: Show in Google Maps

Taxi in Madrid
Phone: 914 05 12 13.

Public Transport
Cercanias commuter train:
Buss tables:


Atocha train station in Madrid
Madrid has excellent train connections to other major cities in Spain with the high-speed train AVE. AVE trains have largely ousted planes when it comes to domestic transport.With an AVE train you can travel from Madrid to Malaga or Alicante city center in just 2.5 hours skipping slow security checks, long lines and you don't need to be at the gate half an hour before departure. The travel time between Madrid and Barcelona is about 2 hours and 50 minutes with the AVE train. Tickets can be booked on

Madrid Airport
Madrid airport
Madrid is the largest airport in Spain and is an important hub with direct connections to many destinations all over the world. Phone Madrid Airport: 913 21 10 00
Map: Show in Google Maps

Transport to and from the airport
Taxi: Taxi from the airport to Madrid costs about 30 €.
Train: The commuter Train goes between Madrid and the airport. It is an easy and comfortable means of travel if you are going to or from the airport. If yo arrive Madrid by train, you can travel for free with the commuter train to the airport. Yuo can get your free ticket in the ticket machine.
Bus: To get to the center of Madrid Airport you can take bus number 203, which stops at Placa de Cibeles, right in downtown Madrid. The bus has departures all day and takes about 30 minutes between the airport and Madrid city centre. During the day, the bus also stops at the Atocha train station.
More info about transport to and from Madrid airport here

Rental Cars
At you can compare prices and conditions from various car companies at once and choose the one that suits you best.

Tourist information
Adress: Calle Duque de Medinaceli, 2, 28014 Madrid
Phone: (+34) 914 29 49 51
Map: Show in Google Maps

Street Market
Street Market, Rastro Madrid Street Market in Madrid is called El Rastro and is more than 100 years old. The market takes place Sundays between 8.30 a.m and 3 p.m in Calle de la Ribera de Curtidores and the surrounding streets. It is south of the Plaza Mayor and it is a 15 minutes walk along Calle Toledo to get there. With the metro you can travel to La Latina or Puerta de Toledo.

On the street market you can find clothes, shoes, bags, hats, leather, books, furniture, rugs, watches, electrical appliances, telephones, comics, toys, car parts, tools, art and everything else under the sun.

There are many pickpockets at the street market, so you need to remember to take all precautions.

El Rastro on map: Show in Google Maps


Read more about Madrid


Madrid is Spain's most visited tourist destination and the 4th most visited city in Europe. About 7 million tourists are visiting Madrid each year to enjoy the sights and attractions. The experiences range from historical monuments, museums, art and culture to architecture and intriguing structures, from the city's green parks to amusement parks and experience centers. In addition lots of football fans are coming here each year to see the world's best football team, Real Madrid, playing in the Spanish "La Liga".

From Madrid it is easy to get to Barcelona, Alicante and Málaga with both high speed trains and by planes. Moreover there are good connections from Madrid to the Canary Islands, Europe's capitals, South America and many other destinations.

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